Help & FAQ

Ostrya has four plans: Free (₹0 forever), Pro (₹1,999/mo), Business (₹4,999/mo), and Enterprise (done-for-you setup — talk to us). See the full comparison on the pricing page.

Yes — paid plans include a 14-day free trial. You won’t be charged until the trial ends, and you can cancel anytime before then.

Yes. Pay annually and you get two months free — the yearly price is 11× the monthly rate. Toggle monthly/annual on the pricing page.

For Indian customers we issue GST-compliant tax invoices for your subscription. Invoices are available from your billing area once a payment completes.

Checkout is powered by Razorpay, so learners can pay by UPI, credit/debit card, net banking, and popular wallets.

We retry automatically and Razorpay emails you a secure link to update your card. You’ll also see an in-app banner prompting you to update your payment method so your plan stays active.

You can cancel from your billing settings. Cancelling stops future renewals; your plan stays active until the end of the period you’ve already paid for.

One workspace to run your education business: build online courses, a marketing website, and small apps with the AI builder, plus a learner storefront and checkout — all on your own brand.

Yes. Connect your domain from workspace settings so your storefront and site run on your brand, not a marketplace URL.

Learners sign in with a magic link sent to their email — no password to manage. After enrolling they get instant access and a confirmation email.

Transactional emails only right now — sign-in links, enrollment and payment confirmations, and certificate notifications. You can see the full list in your workspace under Settings → Notifications.

We’re glad to help — reach us at hello@ostryaai.com or visit the support page.